What
Topics are you focusing on?
Whether you would like to develop individuals or teams, to bring about results or inspire change, we have a module to suit
your needs.
For
convenience, we split them in 4 sets
Our
Courses
Me
Collaboration
Results
Change
How to be an effective manager
>
How to be a situational leader
>
How to develop people (& yourself)
>
How to energize people (& yourself)
>
How to build and maintain teams
>
How to manage conflict & difficult situations
>
How to build great customer relationships
>
How to influence & engage your stakeholders
>How to be an
Effective manager
Suitable for new managers with some experience or those with little formal management
training who are seeking an
introduction to management techniques
What will I learn?
What to expect during your transition from individual contributor to new manager
What are the differences between an individual contributor and a manager
How to manage the dynamics behind power & influence
How to adjust your managerial style to meet your team's or department's performance needs
How to build well-functioning teams
How to cope with the stresses and emotions of becoming a manager
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to be a
Situational Leader
Are you aware of the impact that your leadership style
has on others?
Is your style the most appropriate to
motivate and enable your staff to work effectively?
What will I learn?
What is your “natural” leadership style
How to diagnose the development level of your team members
How to match your leadership style to the situation
How to direct
How to coach
How to support
How to delegate
What is the Authenticity Paradox
How to practice
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
DEVELOP PEOPLE (& YOURSELF)
If you manage others and are responsible for their
development in the workplace
, this course will help you
unlock their potential
What will I learn?
What is your dominant learning style
What are your career anchors
What is your psychometric profile
What is your Johari window & how to use it
How to understand and and make good use of the learning cycle
How to use the D.E.V.E.L.O.P.M.E.N..T. model
When to coach, when to mentor, when to counsel, when to train
How to receive and give feedback
How to coach using O.R.A.C.L.E.
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
ENERGIZE PEOPLE (& YOURSELF)
Suitable for people managers who wish to manage their
team’s motivation
to ensure high morale and high quality
performance
What will I learn?
What motivates people
How to adapt your approach and harness the motivation profiles of your team members
When and how to use extrinsic and intrinsic motivational tools
How to make sense of the various motivation models and put them in practical use
What is your boredom profile
How to energise yourself and the people around you
How engaging are you and how you can create a happy workplace
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
Build and maintain teams
Is this for me?
Designed for people managers who are looking to provide
leadership to their team and ensure maximum effort,
commitment and motivation in the achievement of their goals
What will I learn?
How to diagnose common problems that can impede team progress
How to take corrective actions to remove team problems
How to resolve team conflicts
How to promote interdependence in teams
How to Improve your team leadership skills
How to create the foundation to ensure success in working with a virtual team
How to build and coach a virtual community that promotes collaboration
How to use technology effectively
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
Manage conflict &
difficult situations
If you are looking to develop a more confident
approach when dealing with conflict and difficult
situations, this course will give you the tools you need.
What will I learn?
How to decide which types of situations are worth investing time and energy to resolve
How to overcome barriers to action
How to identify the interpersonal differences that trigger difficult interactions
How to productively discuss the emotions that difficult interactions can raise
How to design solutions that satisfy your and the other party's key interests and concerns
How to coach your direct reports to help them learn to resolve difficult interactions
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
Build great customer relationships
This module discusses the tools that help us manage
interactions throughout the customer lifecycle, with the
goal of increasing customer retention and driving growth
What will I learn?
How to engage the ‘professional brain’ instead of the emotional, reactive brain
How to manage difficult situations using a variety of frameworks
How to say no when you can’t say yes
How to give unwelcome news
How to handle criticism, put-downs, arrogance, persistence or patronizing behaviors
How to handle extreme and unacceptable behaviors
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
Influence and engage your stakeholders
This module is focused on using influence and persuasion and how to
use these effectively with stakeholders at all
levels
What will I learn?
How to do your stakeholder mapping
What makes stakeholders tick
What are the personality preferences
Yours
Theirs
How to influence others. What influencing strategies to use and how
How to manage conversations with stakeholders
How to select communication channels to get your messages across
How to build the 3 networks you need
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
solve problems, creatively
If you are looking to find new and innovative ideas
to problem solving,
this course will provide you the
tools and techniques you need
What will I learn?
How not to solve the wrong problem
How to define desired outcomes
How to foster creativity and innovation
How to establish critical thinking
How to generate options for solving the problem.
How will ideas be developed
How to evaluate options and make choices
How to take action.
How to review success
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
manage performance
Suitable for people managers who have performance coach
responsibilities (evaluating and managing others’ work) and
need to help people achieve their potential
What will I learn?
How to manage your high performers
70 questions to build high performance
4 demands of high performance coaching
Burnout & cultivating resilience
How to manage your solid contributors
How to manage your poor performers
Persistent problems
13 tools to deal with under-performance
How to manage team performance
Team resilience
Solution-focused teams
How to link with organizational performance
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
make effective decisions
Do we make effective decisions? The answer is usually no.
Practicing the techniques of this module on a regular basis
will dramatically improve your decision-making ability
What will I learn?
How to create the context for making successful and ethical decisions.
How to mix advocacy/inquiry.
How to identify individual and collective biases.
How to assess the underlying issues. How to perform a root cause analysis.
How to generate alternatives. How to brainstorm.
How to evaluate alternatives
How to communicate and implement the final decision.
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
negotiate effectively
Is this for me?
Suitable for those new to negotiating who are looking
to develop their skill and self-confidence for
negotiations with customers, suppliers or colleagues
What will I learn?
What are the basic types of negotiation
What are the skills of a good negotiator
How to prepare to negotiate
How to present your position
Benefits of flexibility
Identifying behavioral styles
Responding to different styles
How to gain agreement
'Agreement' signals
Overcoming objections
Closing the negotiation
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
manage change
In this module, we outline the really important aspects
of change and include many practical tools and tips to
help you lead and manage change successfully
What will I learn?
How to recognize the different types of change programs
How to prepare your unit or group to become change-ready
How to develop a systematic approach for creating and implementing change
How to adjust your communication throughout the phases of a change effort
How to understand and address people's reactions to change
How to take care of yourself during a change program
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
build your leadership agility
This module will help you respond quickly to constantly
changing requirements and deliver benefits to the
business earlier and more efficiently
What will I learn?
How to make sense of the models of leadership style adaptation and put them in good practice
What is the outsight principle. How to act and think like a leader
How to redefine what you do, your network and yourself
How to avoid the usual traps: competency, narcissism, complacency, authenticity
How to break free from your ought-self
How to be be more playful with yourself
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
be a mindful leader
Is this for me?
This module looks at the mindfulness of the leader as a role
model and how this directly influences team behaviours
and in turn how they can boost their own mindfulness
What will I learn?
How to be present
How to be aware
How to be calm
How to be focused
How to be clear
How to be equanimous
How to be positive
How to be compassionate
How to be impeccable
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
How to
be resilient
Ideal for business professionals who would like to build
their personal resilience and to manage and sustain
optimum levels of pressure at work
What will I learn?
How to understand your resilience personality profile and how to strengthen it
How to be mindful of you mind’s behavior
How to avoid your thinking traps
How to challenge your rate-limiting beliefs
How to silence your inner critic
How to reframe difficult situations
How to strengthen your adversity quotient and your positivity ratio
How to develop a positive outlook
How to stay the course
How to move on and grow stronger
Including
Self-assessments, reflection area
Quizzes, Scenarios, Assignments
Tales for Leaders
More
BLEND INGREDIENTS
That will not cost you an arm and a leg!
Coaching
Bespoke
